Terms & Conditions

Terms & Conditions

Introduction

• Agreement: These Terms & Conditions govern your use of nutcaseltd.co.uk (the “Site”).
• Acceptance: By accessing or using the Site, you agree to be bound by these terms.

Company Information

• Business Name: Nutcase Ltd
• Registered Address: 352 Uxbridge RD, London W12 7LL
• Contact: [email protected], 020 8743 0336

Use of the Site

• Eligibility: Users must be at least 18 years old.
• Account Creation: Accurate and complete information must be provided.
• Account Security: Users are responsible for maintaining the confidentiality of their account details.

Products and Services

• Product Descriptions: We strive for accuracy but do not warrant that descriptions are error-free.
• Pricing: All prices are in GBP and include VAT unless stated otherwise. Prices are subject to change without notice.
• Availability: Products are subject to stock levels and we reserve the right to limit quantities.

Ordering Process

• Placing an Order: Follow the on-screen prompts to place an order.
• Order Confirmation: Receipt of an order confirmation does not signify acceptance of the order.
• Acceptance and Dispatch: A contract is formed when we dispatch the product to you.

Payment Terms

• Payment Methods: Credit/debit cards, PayPal, and other methods as indicated.
• Payment Processing: Payments are processed securely. We do not store full card details.
• Failed Payments: Orders may be cancelled if payment is declined.

Delivery

• Shipping Areas: Delivery within the UK mainland.
• Delivery Times: Estimated delivery within 3-5 business days.
• Delivery Charges: Calculated at checkout based on order size and destination.
• Risk of Loss: Risk passes to you upon delivery.

Cancellation and Returns

• Right to Cancel: Consumers have the right to cancel orders within 14 days.
• Return Conditions: Items must be returned unused and in original packaging.
• Procedure: Contact us to initiate a return.

Intellectual Property

• Ownership: All content on the Site is owned by Nutcase Ltd or licensed to us.
• Restrictions: Users may not reproduce, distribute, or create derivative works without permission.

User Conduct

• Prohibited Actions: No unlawful use, harassment, defamation, or transmission of harmful material.
• User Content: Any content submitted becomes our property to use as we see fit.

Disclaimers and Limitation of Liability

• As-Is Basis: The Site is provided “as is” without warranties.
• Limitation: We are not liable for indirect, incidental, or consequential damages.

Indemnification

• User Agreement: You agree to indemnify us against any claims arising from your use of the Site.

Governing Law

• Jurisdiction: These terms are governed by the laws of England and Wales.
• Dispute Resolution: Disputes will be subject to the exclusive jurisdiction of the English courts.

Changes to Terms

• Modifications: We reserve the right to modify these terms at any time.
• Notice: Changes will be posted on this page with an updated revision date.

Severability

• Invalid Provisions: If any provision is deemed unenforceable, the remaining terms remain in effect.

Entire Agreement

• Supersession: These terms constitute the entire agreement between you and Nutcase Ltd regarding the use of the Site.

Contact Information

• Customer Service: For questions or concerns, contact us at [email protected] or call 020 8743 0336.