Company Information: Nutcase Ltd (“we,” “us,” or “our”) operates the website nutcaseltd.co.uk (the “Site”).
Purpose of Policy: This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our Site.
Personal Data We Collect
Order Information: Name, billing and shipping address, payment details (excluding full card numbers), email address, and phone number.
Account Information: Username and password if you create an account.
Device Information: IP address, browser type, time zone, cookie information, and pages viewed.
Cookies and Tracking: Use of cookies, web beacons, and similar technologies to personalize your experience.
How We Use Your Personal Data
Order Fulfillment: To process and deliver your orders, handle returns, and provide customer support.
Communication: To contact you regarding your orders or respond to inquiries.
Marketing: To send promotional materials and newsletters, with your consent.
Improvement: To analyze usage and improve our Site and services.
Legal Basis for Processing
Consent: Where you have given explicit consent.
Contract Performance: Necessary for the performance of a contract with you.
Legal Obligation: Compliance with legal requirements.
Legitimate Interests: For our legitimate business interests, such as fraud prevention.
Sharing Your Personal Data
Service Providers: Third parties that assist in payment processing, order fulfillment, and marketing (e.g., payment gateways, delivery services).
Legal Requirements: If required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets.
International Data Transfers
Data Outside the UK/EEA: If we transfer your data outside the UK or European Economic Area, we ensure appropriate safeguards are in place.
Data Retention
Retention Period: Personal data is retained as long as necessary for the purposes set out in this policy, typically up to 7 years for legal and tax purposes.
Deletion: Data will be securely deleted when no longer needed.
Your Rights
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Limit processing of your data.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Exercising Your Rights
Contact Us: Email [email protected] or write to us at the address provided below.
Verification: We may need to verify your identity before fulfilling your request.
Data Security
Measures: Use of SSL encryption, secure servers, and restricted access to personal data.
No Guarantee: While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
Under 16: Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from minors.
Cookies Policy
Types of Cookies:
Essential: Necessary for Site functionality.
Performance: Collect information on how users interact with the Site.
